Terms & Conditions

Welcome to www.bioticslife.com ("Website"). Please read the following terms and conditions very carefully as your use of service are subject to your acceptance of and compliance with the following terms and conditions ("TERMS").

By browsing, subscribing to or using website or any of our services in the website through any computer, mobile phone or tablet or any electronic gadget, you agree that you have read, understood and are bound by the Terms, regardless of how you use , subscribe to or use the services on the website .

In these Terms, references to "you", "User" shall mean the end user accessing the Website, its contents and using the Services offered through the Website, and "we", "us" and "our" shall mean Biotics Lab Life Services Private limited and its affiliates as defined hereunder .


(a) www.bioticslife.com is an Website owned by Biotics Lab Life Services Private Limited company incorporated under the Companies Act, 1956, having its registered office at 22/255A,, Pipeline Road, Thikkakkara North Kalamassery, Ernakulam,Kerala-683503, hereinafter referred to as the "BioticsLife" (which expression unless repugnant to the context shall include its successors and assigns)

(b) Use of the Website is offered to you conditioned on acceptance without modification of all the terms, conditions and notices contained in these Terms, as may be posted on the Website from time to time at our sole discretion. You reserve the right not to accept the terms & conditions or from registering on the Website without assigning any reason thereof.

(c) These terms and various other policies are binding upon you as per the provisions of the Information Technology (Intermediaries guidelines) Rules, 2011 formulated under the Information Technology Act of 2000.


1.1 Privacy Policy: - Please review our privacy policy which governs your visits to the website to fully understand our practices

1.2 The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of the website herein. The user further consents that the terms and contents of such Privacy Policy herein are acceptable to him


2.1 Legal Satisfaction: when you visit the website or send emails to us you are communicating with us electronically

2.2 Consent: By communicating with us, you consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing


3.1 Protected Marks: www.bioticslife.com, BIOTICSLIFE, and other marks indicated on our website are registered marks of the website / BioticsLife or its subsidiaries or affiliates.

3.2 Protected graphics: All website graphics logos , page headers, button icons , scripts and services names are trade names or trade dress of www.bioticslife.com or its affiliates or subsidiaries and the trade address may not be used in connection with any product or services that is not of www.bioticslife.com, in any manner that is likely to cause confusion amongst the customers or in any manner that disparages or discredits the website . All other trademarks not owned by the website/ bioticslife or its subsidiaries that appear on the website may or may not be affiliated with connection to sponsored by website / bioticelife or its subsidiarie


4.1 All content included in this website (except for User Generated Content) is owned by Biotics Lab Life Services Private Limited or its subsidiaries or affiliates including without limitation text, graphics, photographs, images, moving images, sound, digital downloads date compilations ,software and illustrations ("Content")

4.2 The compilation of all the content in this website is the exclusive property of website / BioticsLife and protected by the Indian Copy right laws You shall not modify any of the materials and you shall not copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information or work contained on the Website. Except as authorized under the Indian Copyright Laws.

4.3 All software used on this website is the property of Website/BioticsLife or its suppliers and is protected by Indian Copyright Laws.


5.1 General: - The website grants you a limited license to access and make personal use of this website and for your own non-commercial use to participate in the website or to place an order or purchase BioticsLife products. You agree not to change or delete any ownership notices from materials downloaded or printed from the website.

5.2 No License for Commercial sale :- This license does not include any resale or commercial use of this site or its contents , any collections and use of any product listings, descriptions or prices any derivative use of this site or the content, any downloading or coping account information for the benefit of another merchant; or any use of any data mining, robots, scraping or similar data gathering methods /extracting tools.

5.3 No reproduction. This website or any portion of this website may not be reproduced, duplicated, copied sold, resold, visited or otherwise exploited for any commercial purpose without express written permission from the website or BioticsLife

5.4 No Framing :- You may not frame or utilize framing techniques to enclose any trademark , logo , or other proprietary information (including images , text layout or form ) of the website and our affiliates/subsidiary without our express written permission.

5.4 No Framing :- You may not frame or utilize framing techniques to enclose any trademark , logo , or other proprietary information (including images , text layout or form ) of the website and our affiliates/subsidiary without our express written permission.

5.5 "Metatags" You may not use any metatags or any other" hidden text utilizing website's name or trademarks without express written consent of BioticsLife / website Any unauthorised use terminates the permission or license granted by website

5.6 Linking :- You are granted a limited , revocable and nonexclusive right to create a hyperlink to the home page of the website as long as the link does not portray www.bioticslife.com , its affiliates or their products or services in a false misleading derogatory or otherwise offensive matter . You may not use any logo or the proprietary graphic or trademark as part of the link without express permission in writing


6.1 Shipping Charge Rs.30 for all orders

6.2 All orders placed through the Website are subject to availability of the products listed on our website and subject to receipt of payment. This means that BioticsLife may refuse to accept or may cancel any order, whether or not the order has been confirmed, for any or no reason, and without any liability thereof.

6.3 All payments shall be made should be made online through a secure network / payment gateway as may be provided on the website which belongs to a recognised bank.

6.4 If your credit card has already been charged for an order that is later cancelled, BioticsLife will issue you a refund.

6.5 All products purchases from the website are made pursuant to to a shipment contract. This means that the risk of loss and title of such products shall pass to you upon our delivery to the end carrier

6.6 Return policy: The website and its affiliate's attempts to be as accurate as possible. However the website makes no warranty that the product descriptions and any other content on this site are accurate, complete or error free. If the product offered by the website itself is not as described in case your sole remedy is to return the product in an unused condition in conjunction with the return policy

6.7 Returns and Exchange

Returns, Refunds or Exchanges are not applicable on Masks

Customer care executive at +91 8070039700 or mail us at info@bioticslife.com


7.1 When you register with website the details you enter on the registration form will be used by us to provide you with news, offers and discounts on products for sale, news and other information.

7.2 You agree to provide your real name, last name and accurate and truthful personal information including correct & a valid email address in your registration

7.3 You will receive a password and account designation upon completing the Website's registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify us of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. Website BioticsLife cannot and will not be liable for any loss or damage arising from your failure to comply with this clause.

7.4 You agree to indemnify us against any unauthorised use of your Username and password, howsoever caused.

7.5 We reserve the right to modify the membership information you provide, as well as to delete, disable and/or restrict your account.


8.1 BioticsLife may suspend or terminate your use of the Website or any Service if it believes, in its sole and absolute discretion that you have breached, violated, abused, or unethically manipulated or exploited any term of these Terms or anyway otherwise acted unethically.

8.2 Notwithstanding anything contained in the terms, these Terms will survive indefinitely unless and until BioticsLife chooses to terminate them.

8.3 If you or BioticsLife terminate your use of the Website or any Service, we may delete any content or other materials relating to your use of the Service and we will have no liability to you or any third party for doing so.


9.1 Please review our other policies, such as our pricing policy, Retun policy, Privacy policy, Policy relating to trademark and copyrights posted on our website. These policies govern you visit to the website. We reserve the right to make changes to our website, policies and these terms and conditions of use at any time. If any these conditions shall be deemed invalid , void or for any reason unenforceable , that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining conditions


10.1 As per these Terms, users are solely responsible for every material or content uploaded on to the Website. Users can be held legally liable for their contents and may be held legally accountable if their contents or material include, for example, defamatory comments or material protected by copyright, trademark, etc. If you come across any abuse or violation of these Terms, please report to info@bioticslife.com